🔒 PRIVACY POLICY

Last updated: September 5th, 2026

OrcaDeal is owned and operated by SAMS NEW DREAMS INC., a Texas corporation.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our Services, place an order, or communicate with us. By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

📌 Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you.  We may collect the following categories of personal information:

Contact Information

• Name
• Email address
• Phone number
• Billing and shipping address

Financial Information

• Payment and billing information necessary to process transactions
• Transaction details
• Payment confirmations
• Other payment-related information processed through Shopify, payment processors, or other authorized payment providers
  

Account Information

• Username
• Password
• Preferences and settings

Transaction Information

• Items viewed, added to cart, purchased, returned, exchanged, or canceled
• Order history

Communications

• Messages sent to customer support
• Emails or other communications with OrcaDeal

Device Information

• Browser type
• IP address
• Network connection
• Device identifiers

Usage Information

• Pages viewed
• Time spent on the site
• Interactions with the Services
• Cookies and similar technologies

📁 Sources of Personal Information

We may collect personal information from:

Directly From You

• When you create an account
• Place an order
• Contact customer support
• Use our website or Services

Automatically

• Through cookies
• Device and browser data
• Website usage data

Service Providers

• Payment processors
• Fulfillment partners
• Shipping carriers
• Analytics and support providers

Other Third Parties

• Partners
• Platforms
• As permitted by law

🛠️ How We Use Personal Information

We may use your information for: 

Providing & Improving the Services

• Processing payments
• Fulfilling orders
• Shipping and delivery
• Facilitating returns and refunds
• Managing customer accounts
• Remembering preferences
• Providing customer support
• Sending order notifications
• Enabling product reviews
• Recommending products
• Improving and personalizing your experience

Marketing & Advertising

• Sending promotional emails, texts, or mail
• Showing relevant ads based on your interactions
• Subject to your privacy choices and applicable law

Security & Fraud Prevention

• Authenticating accounts
• Detecting fraudulent or malicious activity
• Protecting customers and our business
• Securing the Services

Communications

• Responding to inquiries
• Providing customer support
• Communicating about orders and transactions

Legal Compliance

• Meeting legal obligations
• Responding to government or law enforcement requests
• Investigating violations of terms or policies
  

📤 How We Disclose Personal Information

We may disclose personal information to:

• Shopify (hosting, processing, security, analytics)
• Vendors, suppliers, fulfillment partners, shipping carriers
• Payment processors
• Customer support and IT providers
• Marketing and advertising partners
• Affiliates or corporate group entities
• Parties involved in business transactions (mergers, acquisitions, restructuring)
• Legal authorities when required
• Third parties when you request or consent

We do not sell personal information for monetary consideration. However, certain disclosures of personal information for advertising, analytics, or similar purposes may be considered a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws. Where required by law, you may opt out of these activities.

📦 Suppliers & Fulfillment Partners

To fulfill your order, we may share:

• Name
• Shipping address
• Contact information
• Order details
• Product information
• Other necessary fulfillment data

These partners receive only the information required to complete their services.

🛒 Relationship With Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information when you visit or make purchases from OrcaDeal in order to provide and improve services for us and for you. This may include providing services based on your interactions with OrcaDeal, with other merchants, and with Shopify.

Your personal information may be shared with Shopify and other third parties, including parties located in countries other than your own, as necessary to provide these services.

Shopify independently processes certain personal information. For more information about how Shopify processes your personal information and the choices available to you, please review the Shopify Consumer Privacy Policy.

🎯 Targeted Advertising & Data Sharing Choices

Depending on your location, applicable privacy laws may provide you with the right to opt out of certain uses or disclosures of your personal information, including targeted advertising and activities that may be considered the “sale” or “sharing” of personal information.

Where these rights apply, you may exercise them through our Data Sharing Opt-Out Page.

🔗 Third‑Party Websites

Our Services may contain links to third‑party websites. We are not responsible for:

• Their privacy practices
• Their security
• Their content

Always review third‑party policies before providing personal information.

👶 Children’s Data

Our Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. We do not knowingly sell or share the personal information of consumers under 16 for purposes that are considered a “sale” or “sharing” under applicable law. If you believe a child has provided us with personal information in violation of applicable law, please contact us so that we can take appropriate action.

🔐 Security & Data Retention

We take reasonable measures to protect your information, but no system is completely secure.  We retain personal information only as long as necessary to:

• Maintain accounts
• Provide Services
• Complete transactions
• Meet legal obligations
• Prevent fraud
• Resolve disputes
• Enforce policies
  

⚖️ Your Rights & Choices

Depending on your location, you may have rights to:

• Access your personal information
• Request deletion
• Request correction
• Request portability
• Opt out of sale, sharing, or targeted advertising
• Manage communication preferences

You may unsubscribe from promotional emails at any time.

📝 Exercising Your Rights

You may submit requests to exercise your applicable privacy rights by contacting OrcaDeal using the information provided below. Where applicable, requests to opt out of the sale or sharing of personal information or targeted advertising may also be submitted through our Data Sharing Opt-Out Page. We may:

• Verify your identity
• Request proof of authorization for agents
• Respond within required timeframes

We will not discriminate against you for exercising your rights.

📣 Complaints

If you have concerns about how we process your information, contact us. Depending on your location, you may also appeal decisions or contact your data protection authority.

🌍 International Transfers

We may transfer and process personal information outside your country. Where required, transfers will use legally recognized safeguards such as Standard Contractual Clauses.

🔄 Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

• Business practices
• Services
• Technologies
• Legal requirements

We will update the “Last updated” date and provide additional notice where required.

✉️ Contact Us

For questions about this Privacy Policy, your personal information, or requests to exercise your privacy rights, contact:

OrcaDeal — SAMS NEW DREAMS INC.
Email: Privacy@OrcaDeal.com